Bund Solutions support program provides you with both reactive and pro-active services that support the end uses allowing them to maximize their effectiveness working with whatever system you have.
REACTIVE
With our Application Support, you will have someone available when the unforeseen happens. We can assist you by:
- Addressing typical employee "How to" questions
- Fixing issues when the technology does not work as expected
- Modifying or changing the application system solution to adhere to new business requirements or regulatory changes
- Managing and releasing changes to a live production environment with no impact to the solutions or end users
- Training the end users
PROACTIVE
Knowing and addressing a potential issue before it affects your end users is the premise behind proactive support. This preventative maintenance includes our monthly solution chekcs or our specialized Health Checks. We look out for symptoms, and catch anomalies before something goes wrong.
Services
Service Level Management
Incident & Problem Resolution
Application Consulting & Enhancement
Solution Health Checks
Monthly Preventive Maintenance
Change and Release Management
24 X 7 Business Critical Suppot
24 X 7 Business Critical Suppot
Security & Patching
Training and Knowledge Management
High Adoption Services
Monitoring & Patching Services
Contact Us
email us on
support@bundsolutions.com
Call us for any querry
+1 604-288-7180
